Release & Damage Waiver | Fragile Service Care

Version v1. Customers sign this electronically during online booking, before payment.

1. Who we are

Fragile Service Care, a Wesson Legacy Group LLC company (“Fragile Service Care,” “we,” “us”), provides moving labor only. By booking, you (“the customer”) agree to this Release & Damage Waiver.

2. Hiring us is at your own risk

You are hiring Fragile Service Care at your own risk. We make every effort to keep your belongings and property safe, and that is our priority. However, Fragile Service Care and Wesson Legacy Group LLC are not responsible for damage to items, furniture, floors, walls, doors, railings, or other property.

3. Your responsibilities

You are responsible for packing fragile items, securing valuables (such as cash, jewelry, important documents, medications and small electronics), and providing your own truck, pod or trailer.

4. Heavy, antique and oversized items

You acknowledge that heavy, antique, oversized and fragile items carry a higher risk of damage, and you choose to have us move them at your own risk.

5. What we don’t do

We don’t provide a truck, pod, trailer or container. We don’t bring tools, and we don’t assemble or disassemble furniture.

6. Charges

You pay the 2-hour minimum up front to reserve your day. Extra time, extra helpers and heavy items ($50–$250 each) are charged on site on move day.

7. Cancellation policy

Free if you cancel more than 48 hours before your move. Cancel within 48 hours: $35 fee. Same-day cancellation: $75 fee. The fee is kept from your payment and the rest is refunded. To cancel, call or text 818-523-9527.

8. Want damage coverage?

If you want coverage for your belongings, you can book Fragile Service Care through U-Haul Moving Help®, which offers optional Safeload® protection. (Fragile Service Care is an independent provider listed on U-Haul Moving Help®, not affiliated with, sponsored by or endorsed by U-Haul.)

9. Electronic signature

Checking the agreement box and typing your full legal name is your electronic signature on this waiver. We record your name, the date and time, and the booking address with your booking.

Customer signature (for paper copies; online bookings are signed electronically)

Full legal name:

Signature:

Date / time:

Booking address:

U-Haul®, Moving Help® and Safeload® are trademarks of their respective owners. Fragile Service Care is an independent business, not affiliated with, sponsored by or endorsed by U-Haul.